Personal care
Sensitive, dignified support with washing, bathing, dressing, continence care and mobility.
"Dignity isn't a service we add on — it's the standard."
What personal care looks like with us.
Personal care is the foundation of staying well at home. Our carers help with the everyday routines that keep you feeling fresh, comfortable and confident — from a morning wash to settling into bed at night.
Every visit is led by your preferences. The same small team of carers attends you each week, so they learn how you like your tea, which side of the bed you get out of, and the little things that make a routine feel like yours rather than someone else's.
Where mobility, falls or skin integrity are a concern, our clinical lead reviews the care plan and trains the team on safe transfers, pressure-area care and continence support.
Everything in the package.
- Bathing, showering and bed baths
- Skin care, shaving and grooming
- Hair washing and styling
- Dressing and undressing
- Toileting and continence care
- Safe transfers and mobility support
- Oral care and denture cleaning
- Help getting up and going to bed
Typically a good fit for…
- Older people recovering from illness or surgery
- Adults with reduced mobility or arthritis
- Anyone needing dignified, hands-on support
- Family carers who need help with the heavier tasks
A clear path from first call to settled care.
- 01
Free assessment
We visit at home, listen to your routine and agree the support you want.
- 02
Care plan
A written plan, shared digitally with family, covers preferences, risks and goals.
- 03
Matched carers
The same small team visits each week — personality, language and gender preferences considered.
- 04
Ongoing review
Regular check-ins from your coordinator; the plan flexes as life changes.
Answers to the things families ask us first.
Can't see your question? Our coordinator will happily talk it through — no obligation.
Talk to a coordinatorHow long is a personal care visit?
Most visits are 30 or 45 minutes. Mornings are usually longer to allow a relaxed wash and breakfast.
Will I have the same carer?
Yes — we work with a small consistent team. Cover carers are introduced in advance whenever possible.
Can my family see what was done?
Yes. Every visit is logged digitally and family members with consent can see notes, photos and medication records.
You may also be looking at…
Companionship
A friendly face, a cup of tea, and someone to share the day with — combating loneliness with regular, meaningful visits.
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Medication support
From simple prompts to full administration with MAR records, reviewed regularly by our clinical lead.
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Dementia & complex care
Specially trained carers supporting people with dementia, Parkinson's, stroke recovery and other complex needs.
Explore serviceReady to take the next step?
Book a free home assessment. We'll listen first, suggest the right mix of support — and only start when you're ready.