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Dementia & complex care

Specially trained carers supporting people with dementia, Parkinson's, stroke recovery and other complex needs.

Dementia & complex care
04Care Journal

"We meet the person where they are — every visit, every day."

About this service

What dementia & complex care looks like with us.

Living well with dementia is about familiarity, routine and the right kind of help at the right time. Our dementia-trained team is taught to support — never override — the person in front of them, using techniques that calm anxiety and protect dignity.

We work closely with families and Admiral Nurses to design a care plan that adapts as the condition changes, with clear escalation routes when things get harder.

Calm, familiar routines. The same friendly faces. Time taken for the small rituals that hold the day together.

What's included

Everything in the package.

  • Dementia-trained carers (Tier 2 standard)
  • Calm, familiar daily routines
  • Reminiscence activities and life-story work
  • Falls and wandering risk plans
  • Behaviour-that-challenges support
  • Family education and respite
  • Joint working with GPs, Admiral Nurses and community teams
Who it's for

Typically a good fit for…

  • People with early to advanced dementia
  • Adults with Parkinson's-related cognitive changes
  • Stroke survivors with cognitive impact
  • Families needing a partner in long-term planning
How it works

A clear path from first call to settled care.

  1. 01

    Life-story plan

    We build a 'this is me' document — preferences, history, things that calm, things that don't.

  2. 02

    Specialist team

    Only Tier-2-trained carers are assigned to dementia clients, with a named senior carer overseeing the case.

  3. 03

    Risk-aware care

    Falls, choking, wandering and continence risks are reviewed at every coordinator visit.

  4. 04

    Family partnership

    Free family education sessions and regular review meetings — in person or by video.

Frequently asked

Answers to the things families ask us first.

Can't see your question? Our coordinator will happily talk it through — no obligation.

Talk to a coordinator
Do you support people who can become distressed?

Yes. Our team is trained in de-escalation and works closely with GPs and community teams when behaviours change.

Can you support live-in dementia care?

Yes — a calm, one-to-one alternative to residential care, with two carers rotating to keep continuity.

Do you work with Admiral Nurses?

Frequently. We see Admiral Nurse input as a real asset to the care plan.

Ready to take the next step?

Book a free home assessment. We'll listen first, suggest the right mix of support — and only start when you're ready.