24-hour care at home
Round-the-clock care for clients needing continuous support from trained, compassionate caregivers.
"Awake, alert and present — every hour of the day."
What 24-hour care at home looks like with us.
24-hour care is the highest-intensity package we offer — appropriate when a client needs someone awake and ready throughout the night as well as the day. Two or three carers work in shifts so attention stays sharp.
It's the right option when complex care, advanced dementia, end-of-life or rehabilitation needs make sleeping nights unsafe.
We provide it as a step-up from live-in care, or directly when the assessment shows it's needed.
Everything in the package.
- Awake carer on duty 24/7
- Two or three carers in rotation
- Personal care across all shifts
- Medication on strict timings
- Overnight repositioning and pressure care
- Full digital care plan and family access
- Clinical-lead oversight
Typically a good fit for…
- Adults with complex clinical needs
- Advanced dementia with night wandering
- End-of-life clients needing constant comfort
- Anyone where 'sleeping nights' aren't safe
A clear path from first call to settled care.
- 01
Clinical sign-off
Our clinical lead assesses to confirm 24/7 cover is the right plan.
- 02
Shift pattern
Two or three carers rotate through day, evening and waking-night shifts.
- 03
Handover discipline
Written and verbal handovers between every shift; nothing dropped.
- 04
Family hub
Coordinator is on call as a single point of contact for the whole family.
Answers to the things families ask us first.
Can't see your question? Our coordinator will happily talk it through — no obligation.
Talk to a coordinatorHow is this different from live-in care?
Live-in care includes sleeping nights. 24-hour care has an awake carer at all times — appropriate for higher acuity.
Can it be temporary?
Yes — many clients use 24-hour care for a few weeks post-discharge or end-of-life, then step down.
Who supervises the team?
Our clinical lead and your named coordinator. There are weekly audits at this intensity.
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Explore serviceReady to take the next step?
Book a free home assessment. We'll listen first, suggest the right mix of support — and only start when you're ready.